Refund policy

You may request a cancellation before 6 PM IST on the day before your scheduled delivery, provided baking has not begun. Once baking starts, we cannot accept cancellations.

If your order arrives damaged, incorrect or with a quality concern, please contact us promptly with your order number and, where possible, clear photos. We will review the issue and arrange an appropriate replacement or refund.

This policy does not limit any rights available under applicable law.

Our bakes are perishable, so we do not accept change-of-mind returns after delivery. Please contact us before returning any food. Approved refunds are returned to the original payment method. We will confirm when a refund is initiated; the time it takes to appear depends on your bank and payment provider.

If we cannot fulfil your order, we will contact you and arrange a refund for the unfulfilled items and any delivery fee that no longer applies.